We are delighted to announce that Croma PROception have recently achieved Hospitality Assured Accreditation for service and business excellence. They are thrilled to be awarded this accreditation as one of only two Front of House businesses within their sector to have this qualification in the UK.
In gaining the award, they have been able to maximise their full potential by following world-class processes resulting in exceptional customer service standards and enhanced employee engagement.
Max Lawrence FIH MTMI welcomed Croma PROception to the Hospitality Assured community, “It has been a great pleasure working with a like-minded organisation to achieve this internationally renowned accreditation. The team at Croma PROception deserve applause for their customer centric outlook and their passion in delivering world class levels of service to their clients”
Croma PROception went on to say, “Congratulations to all our teams, without their hard work we couldn’t have achieved this. As we plan ahead into 2023 and beyond, we look forward to using guidance and feedback from Hospitality Assured, to shape our future service delivery and ensure our clients continue to receive the highest standards of customer service excellence.”