Privacy Policy
Read our privacy policy and how it affects you
Privacy Statement
Hospitality Assured (“we”) are committed to protecting and respecting your privacy. This policy (together with our terms of use, available at: www.hospitalityassured.com/terms-and-conditions/ and any other documents referred to on it) sets out the basis on which any personal data we collect form you, or that you provide to use, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it. By visiting www.hospitalityassured.com you are accepting ad consenting to the practices described in this policy. For the purpose of the General Data Protection Regulation (GDPR), the data controller is Hospitality Assured.
Information we may collect from you
- Information you give us. You may give us information about you by filling in forms or by corresponding with us by phone, email or otherwise. This includes information you provide when you register an interest in services on our site, subscribe to our newsletter and when you report a problem or any issues with our site. The information you give us may include your name, address, email address and phone number, background information regarding you, your profession and your business and any other information you may wish to disclose which is pertinent to your enquiry
- Information we collect about you. To ensure we are able to give you the best possible experience of www.hospitalityassured.com we monitor information surrounding visitor to, and user of, our site in order to optimise the website experience we are able to give to you and address potential issues with site performance. With regard to each of your visits to our site we may automatically collect the following information:-
- Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); service you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browser away from the page.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy
Uses made of the information
- Information you give to us. We will use this information:-
- To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us;
- To provide you with the information about other services we offer that are similar to those that you have already purchased or enquired about;
- To provide you with information about services we feel may interest you. If you are an existing customer, we will only contact you by electronic means ( email) with information about services similar to those which were the subject of a previous enquiry, sale or negotiations of a sale to you. If you do not want us to use your data in this way please let us know on the form on which we collect your data;
- To notify you about changes to our service;
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- Information we collect about you. We will use this information:-
- To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- To improve our site to ensure that content is presented in the most effective manner for you and your computer;
- To allow you to participate in interactive features of our service, when you choose to do so;
- As part of our efforts to keep our site safe and secure;
- To make suggestions and recommendations to you and other users of our site about services that may interest you or them.
- Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purpose set out above (depending on the types of information we receive).
Disclosure of your information
- Analytics and search engine providers that assist us in the improvement and optimisation of our site.
- Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use www.hospitalityassured.com/terms-and-conditions/ and other agreements; or to protect the rights, property, or safety of Hospitality Assured, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your rights
Access to information
GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with GDPR.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.