Start your journey to service excellence

our goal

To help organisations achieve competitive advantage through business and service excellence.

Hospitality Assured is the quality standard created by the Institute of Hospitality specifically for customer facing businesses. We enable businesses to reach and exceed their full potential by following world class processes, customer service standards and employee engagement. We help all businesses offering a service.

Our services

Select your industry:

Working with

Working with

Working with

Working with

Success stories

How we've helped:

Hospitality 

Education 

University College Birmingham

Healthcare

Facilites management 

 News

Updates from our team:

Our clients

Working with the best:

Contacting us

Get in touch: