Press Release: 28th October 2024
For immediate release.
Grantley Hall Achieves Prestigious Hospitality Assured World Class Status
Grantley Hall achieves the highest accolade of Hospitality Assured World Class Status, a first for any dedicated UK hotel, solidifying its position as a leader in the hospitality industry.
Grantley Hall, one of the UK’s most exclusive luxury hotels, has become the first fully dedicated hotel in the country to be awarded the prestigious Hospitality Assured World Class Status, this has usually been achieved in the realms of facilities management or residential clubs.
The coveted status is a testament to the hotel’s uncompromising commitment to setting new standards in luxury hospitality. This achievement not only highlights Grantley Hall’s dedication to providing a seamless and extraordinary guest experience at every touch point but also establishes a new benchmark for the industry.
Speaking on the announcement, Nuno César De Sá, General Manager of Grantley Hall, commented:
“At Grantley Hall, every team member plays an integral role in creating an unforgettable guest experience, ensuring each visit is seamless and extraordinary. Being the only hotel in the UK to achieve Hospitality Assured World Class Status is an incredible honour – a testament to the dedication and passion of our entire team. This prestigious recognition reflects our commitment to excellence, as echoed by our guests’ heartfelt feedback. For those who have yet to experience Grantley Hall, I invite you to discover the unique charm and world-class service we proudly offer; it’s truly something extraordinary.”
Max Lawrence, Director at Hospitality Assured, shared his congratulations:
“I’m beyond proud to share that Grantley Hall has earned the much-coveted Hospitality Assured World Class Status – an accolade that only the very best in our industry can achieve. This award isn’t just a title; it’s a clear testament to the professionalism, tireless dedication, precision, and world-leading standards that Grantley Hall upholds every single day.
This recognition positions Grantley Hall as a definitive leader in the UK hospitality industry, setting rather than following a new benchmark that impacts not only their guests but raises the bar across the entire industry. Their commitment to excellence reverberates through every experience they create, shaping what the future of hospitality should look like. Congratulations to the team for reaching this pinnacle of success – you’ve proven that world class isn’t just a standard, it’s a way of life.”
With this award, Grantley Hall has firmly established itself as a pioneer of hospitality in the UK, reflecting a dedication that goes beyond the ordinary to deliver truly world-class experiences to guests from around the globe by a professional team who really care.
About Grantley Hall
Grantley Hall is a luxury hotel in North Yorkshire, offering exceptional hospitality, fine dining, and wellness facilities in a stunning, historic setting. Known for its commitment to service excellence, Grantley Hall is a destination that redefines the guest experience through its unique charm and high standards.
About Hospitality Assured
Hospitality Assured is the global hospitality industry standard for service and business excellence in hospitality, developed by the Institute of Hospitality. The World Class Status is the highest level of recognition within this prestigious program, awarded only to those establishments that demonstrate exceptional standards and a commitment to delivering excellence at every touchpoint.
For more information, please contact:
Max Lawrence FIH
Director, Hospitality Assured.
T: +44 (0) 7860 135271
