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Caterlink Achieves Premier Status

August 2026 Caterlink, one of the UK’s leading education catering specialists, has achieved Premier Hospitality Assured status following its 2026 assessment against the Hospitality Assured Standard for Service and Business Excellence. The assessment recognised Caterlink’s continued commitment to delivering high standards of food and service across its education catering operations, alongside its focus on customer

Waterhaven Place celebrates Premier Hospitality Assured

20 August 2026 Waterhaven Place celebrates Premier Hospitality Assured success at first assessment   A commitment to putting hospitality at the heart of the resident experience has earned Waterhaven Place in Chichester Premier Hospitality Assured status at its very first assessment. Part of Connaught Care Collection, Waterhaven Place has achieved the prestigious international recognition following

Summer Awards Newsletter

https://mailchi.mp/33bc1302692c/hospitality-assured-awards-newsletter      

Why Variability is the Enemy of Quality

Why Variability is the Enemy of Quality In most organisations, variability does not announce itself as a problem, it arrives quietly. Variable execution depending on who is on shift, a dish presented one way on a Saturday and another on a Tuesday, a welcome that feels thoughtful one day and transactional the next. None of

Spring Newsletter

https://mailchi.mp/adb9b44c37ab/hospitality-assured-spring-newsletter  

Hospitality Assured 2026 Team of the Year

Entries close 5pm on Monday, May 18th, 2026. Click here to download the entry form Event booking link click here or contact Emma Ellis emma.ellis@instituteofhospitality.org Hospitality Assured clients are eligible for the member rate. Why enter Hospitality Assured Team of the Year? For Hospitality Assured accredited businesses, excellence is not an aspiration; it is an

Celebrating Success – Newsletter November 2023

Hospitality Assured Award Winners 2023

Celebrating success in 2023 Inspirational achievements and new developments in our Hospitality Assured community including a César Award, the latest news from BaxterStorey, Victory Services Club, Grantley Hall, Caterlink, Tattu, PROception, TLC and more. Read more here

Hospitality Assured Award Winners – Latest Photos

BaxterStorey - Hospitality Assured 25th Anniversary Award Winners

The latest photos of the 2023 Hospitality Assured award winners capture the excitement of the wonderful Institute of Hospitality Annual Dinner and Awards evening. BaxterStorey – Hospitality Assured 25th Anniversary Winners Royal Holloway, University of London – Team of the Year   TLC Care – Cultural Excellence   During the drinks reception a special award

Team of the Year – short-listed finalists!

Institute of Hospitality Annual Awards Dinner

Nominations for Team of the Year have now closed and Hospitality Assured are delighted to announce the short-listed finalists. The judges were overwhelmed by the response and extremely impressed by the quality of the nominations showcasing the high standards of service excellence. After careful deliberation, the teams in contention for the Team of the Year

Seasons Greetings

Wishing you all a Merry Christmas and happy New Year. For the latest news at the close of 2022, including new members, a celebration of your successes, exciting plans for 2023 and more, go to our full newsletter