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Why Variability is the Enemy of Quality
Why Variability is the Enemy of Quality In most organisations, variability does not announce itself as a problem, it arrives quietly. Variable execution depending on who is on shift, a dish presented one way on a Saturday and another on a Tuesday, a welcome that feels thoughtful one day and transactional the next. None of …
Spring Newsletter
Hospitality Assured 2026 Team of the Year
Entries close 5pm on Monday, May 18th, 2026. Click here to download the entry form Event booking link click here or contact Emma Ellis emma.ellis@instituteofhospitality.org Hospitality Assured clients are eligible for the member rate. Why enter Hospitality Assured Team of the Year? For Hospitality Assured accredited businesses, excellence is not an aspiration; it is an …
Celebrating Success – Newsletter November 2023
Hospitality Assured Award Winners – Latest Photos
The latest photos of the 2023 Hospitality Assured award winners capture the excitement of the wonderful Institute of Hospitality Annual Dinner and Awards evening. BaxterStorey – Hospitality Assured 25th Anniversary Winners Royal Holloway, University of London – Team of the Year TLC Care – Cultural Excellence During the drinks reception a special award …
Team of the Year – short-listed finalists!
Nominations for Team of the Year have now closed and Hospitality Assured are delighted to announce the short-listed finalists. The judges were overwhelmed by the response and extremely impressed by the quality of the nominations showcasing the high standards of service excellence. After careful deliberation, the teams in contention for the Team of the Year …
Seasons Greetings
A date for you: Hospitality Assured and IoH in Conversation
Join Max and Trisha for IoH in Conversation on Thursday 8th December 2022 at 10.30am to ‘Ring Out the Old, Ring In the New’. We would love to see you at what will be the last of these fortnightly sessions in 2022. Enjoy meeting friends, old and new, to exchange thoughts and ideas – all …
Royal Holloway achieves top sustainability rating
Royal Holloway achieved a 3* sustainability rating from the Sustainable Restaurant Associate through their ‘Food Made Good’ programme. This is the highest rating awarded by SRA. Food Made Good is the world’s largest food service sustainability programme working with over 10,000 sites around the world sourcing sustainable food. Students at Royal Holloway can have confidence …



