Join Max and Trisha for IoH in Conversation on Thursday 8th December 2022 at 10.30am to ‘Ring Out the Old, Ring In the New’. We would love to see you at what will be the last of these fortnightly sessions in 2022. Enjoy meeting friends, old and new, to exchange thoughts and ideas – all …
Royal Holloway achieved a 3* sustainability rating from the Sustainable Restaurant Associate through their ‘Food Made Good’ programme. This is the highest rating awarded by SRA. Food Made Good is the world’s largest food service sustainability programme working with over 10,000 sites around the world sourcing sustainable food. Students at Royal Holloway can have confidence …
Read our latest newletter for details of awards to enter, high-scoring newcomers, a new assessor and amazing achievements. And watch our latest video on our YouTube channel to discover what makes an Olympic training venue excel. Subscribe to receive regular newsletters, and most importantly, please do share your good news stories with us at hello@hospitalityassured.com …
Awards News 2022 News of award winners, videos and photographs. Hospitality Assured were delighted to celebrate so many of your successes during the Institute of Hospitality Dinner and Awards Night. A sparkling event was held in the ballroom of the Hilton London Bankside where excellence was in the spotlight. Click here to see award winners and …
A very special one-off award was presented during the Institute of Hospitality’s 2022 Annual Dinner and Awards held at the Hilton London Bankside. The Hospitality Assured reception area set the celebratory scene for the evening with a pre-dinner presentation made by Sam Coulstock FIH, Head of Professional Development at the Institute of Hospitality, to an …
Watch our latest video ‘Service Excellence @ Inverness Airport’ with Cheryl Campbell to discover how Inverness Airport, servicing 2 million passengers each year, has been voted as the best airport in Europe. Hear how working with Hospitality Assured has enhanced their customer focus and harmonised teamworking across the entire airport. All of this has been achieved …
Good news stories and opportunities Q1 2022 Lots of best practice ideas to keep your customer focus strong as well as top 10 tips to look after your own well-being, too. Click to read more… Inverness Airport named the best in Europe, world-class sporting facilities etc.
Hospitality Assured accreditation is working well for a boutique B&B in Lyme Regis. The resilient structure and planning process arising from working with HA is providing the business with the ideal base and template for expansion. Dorset House’s owners received their Hospitality Assured accreditation in 2021. As the smallest organisation to achieve the HA quality …
It is good to see some employers giving increasing attention to employment practice, particularly after the spate of news stories concerning poor employment conditions within hospitality. Research shows that engaged colleagues are 17% more productive than their peers, are more likely to work diligently and also provide discretionary effort. Engaged employees enhance productivity levels, customer …
Sustainability is at the top of many agendas right now and is firmly at the core of our activities. Hospitality Assured supports a diverse range of hospitality sectors by providing a framework for creating and delivering sustainable value propositions with a duty of care to the relevant ecosystem. With these principles in mind, Nigel Craine, Head …
Sign up for news and Updates
