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A fond farewell to a hospitality devotee

We bid a fond farewell but not goodbye to Peter Ducker, Chief Executive of the Institute of Hospitality, a greatly respected and well-loved devotee of hospitality. A fantastic evening at Pennyhill Park Hotel with great food, wine and a wonderful time spent with the amazing Institute of Hospitality team. We thank Peter for his impartial guidance

Welcoming customers and spreading the happiness

Happy People in Victory Services Club

How’s everyone in hospitality feeling now that we’re welcoming customers back? We’re so pleased to share this latest video from Victory Services Club celebrating their re-opening. We also love the endorsement of Hospitality Assured from Mark Field, their Operations Director. “The Hospitality Assured Framework has made starting again so much easier.” Thank you to Mark,