Service Excellence at Royal Holloway

Service Excellence at Royal Holloway

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Catering in a university setting is one of the most challenging roles that a chef could face.

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Darren Coventry, Food Production Manager at Royal Holloway University London describes the highlights of his role and explains how working with Hospitality Assured has helped his team to succeed in meeting the very diverse needs arising when running basic cafes, restaurants and bars right through to fine dining and banquets. 

Measuring success and demonstrating improvements are integral parts of the process that keep everyone on their toes to produce the best results and highest of standards.

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